Following the COVID-19 pandemic, we thought you might want to know what changes are currently in place on our website.
REDUCED SHOP SELECTION
Only products which are in stock will be available on the Shop section.
All made to order designs will be written as "sold out" as we are not currently able to make them. Our artisans are safely working from home with the fabrics we have in stock but we unfortunately cannot get any new supplies as most of our fabrics come from Italy.
Unfortunately we will not be able to send your order in our signature gift box for the upcoming weeks.
SHIPPING & RETURNS
The health and well-being of our team and customers are extremely important to us. We continue to ship with UPS but parcels are currently sent once a week, every Wednesday. Also, please note that delivery could take a little longer than usual. More information on how UPS is currently operating can be found here.
If you wish to return an item please let us know as soon as possible by writing an email to firstname.lastname@example.org and we'll guide you through the steps.
We accept returns for exchange or refund within 14 days following the reception of your order. Please note, all items must be returned in their original condition.
More informations about our return policy can be found on our Online Terms of Sale page.
Thank you so much for your continuous support!
Remember, STAY HOME, STAY SAFE!
With love xx